Support
Autonomy Meridio delivers a complete, scalable, modular software infrastructure solution to enable enterprise scale records management with IDOL’s meaning based computing architecture to largely automate the process of classification, provisioning, retention and disposition. Autonomy Meridio provides the full spectrum of installation support and professional services depending on each customer's needs, from wizard- based self installations, to Autonomy Consulting Services which manages every aspect of installation and integration of Meridio into existing systems, to Autonomy Certified Partners who are recommended for particular implementations. Autonomy Consulting Services - For more extensive installations or where customers do not have the resources to manage installation tasks themselves, Autonomy Consulting Services brings best-practice design, development and deployment to implementations. Autonomy can assist in the construction and accomplishment of each phase of any large and complex integration, including those involving multiple sites or networks with structurally or geographically disparate data sources. Autonomy Consulting Services will also manage and maintain responsibility for the entire project from software sale, through installation and integration, to onsite support of deployments. Drawing upon its direct link with engineering and product development to assess and implement solutions, as well as the experience gained through hundreds of engagements, Autonomy Consulting Services is dedicated to ensuring customer projects are completed on time and on-budget. Autonomy Certified Partners - For particular implementations, Autonomy is happy to recommend a list of Autonomy trained partners that are suitable. Autonomy will then work with these partners to ensure successful deployment.
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