The Financial Services industry is heavily regulated, and the regulations governing the management of corporate information continue to evolve leaving financial organizations struggling to keep up. The best recourse organizations have is to ensure that they have an information management infrastructure that can provide comprehensive control and management over both their structured and unstructured information records to:
- satisfy demands for greater financial transparency
- enable corporate accountability
- maintain good corporate governance
The implications of compliance for firms in the retail financial services sector are significant. Forthcoming changes could stretch the resources of some firms to breaking-point. For many companies, the burden of compliance is a serious threat to profitability.
Over the past several years, heavy penalties have been imposed to corporations globally for failure to comply with regulations specific to the Financial Services industry. The resulting publicity can seriously damage firms’ reputations driving away clients and damaging the company brand.
To mitigate the risk of litigation or non-compliance with industry and government regulations organizations require a secure information repository for the managed control of corporate records. Meridio eDRM solutions enable financial services organizations to:
- streamline content
- automate business processes improving efficiency and employee productivity
- reduce cost associated with managing and sharing corporate information
- increase customer service levels
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Lloyds TSB
Lloyds TSB is a leading UK provider of retail financial products and services. It has a customer base of 16 million people and the UK’s largest branch network.
"Meridio is an excellent system for Lloyds TSB Insurance," commented David Purser. "We regard Meridio as a partner, rather than a supplier. We have a very positive relationship, Meridio worked really hard to support us."
Learn how Meridio helped Lloyds create one central repository capable of recording and storing all their interactions with their customer resulting in improved customer service.
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